Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To file a claim, please email us at support@missminimalism.com with a proper unboxing video and images of the product showing the defect, along with the original packaging. We will reprint and ship a new product to your Shipping Address of the original order.
To start a return, you can contact us at support@missminimalism.com. We will initiate a return request on your behalf and one of our delivery executives will reach you to pickup the defective order.
The processing time for return and replacement shipment is 2-3 weeks. It includes the shipment picked-up time to add it to the returns. The reverse shipping amount is charged as same as the forward shipping amount for the order.
You can always contact us for any return question at support@missminimalism.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@missminimalism.com.